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Started September 10th, 2025 · 22 replies · Latest reply by klankbeeld 1 week, 3 days ago

klankbeeld

7,061 sounds

2,033 posts

1 week, 5 days ago
#1

Processing new sounds does not seem to be working at the moment.

To hear, you first have to listen
Sadiquecat

3,334 sounds

414 posts

1 week, 5 days ago
#2

I may be source of the problem.
I have two sounds which I had sent to re-process after failing, now it seems like it's cycling to one after the other trying to process them without success ?

I hope I'm leaving processing power to others and not blocking the entire website with my lengthy recordings x')

CC0 Be a hero.
newlocknew

786 sounds

86 posts

1 week, 5 days ago
#3

Hi! By the way, the site has been generally very slow lately. And yet, there seems to be a problem with the SOUNDS section. I don't see my sounds there after uploading them to the website. I've already sent a message about this, just mentioning it in passing.

When you think that you already know how..., it means that you don't know anything yet!
frederic.font

748 sounds

494 posts

1 week, 5 days ago
#4

Hi,

I checked and I don't see problems with processing of sounds, at least not right now. If some sounds failed due to an unexpected error, they might be reprocessed shortly. Let me know if you still encounter problems with processing, maybe share links of specific sounds.

Also, the sounds section looks fine to me, with recent sounds. Could you be more specific about what information you're not seeing so I can further investigate?

About the performance issues: we're still struggling from time to time and we're investigating the causes. On July we were able to deploy some optimisations that made Freesound faster than ever...except when it is not! So now, when Freesound is in a stable state, it is really fast, hopefully you noticed that. But when Freesound gets into an unstable state (which unfortunately happens one or two times per day and lasts for 1 hour), then it gets very slow and sometimes unusable. We are investigating the causes of this slowdowns (remember we run on a complex shared infrastructure at the university), and hopefully we'll be able to find a solution soon.

Thanks!

frederic
the freesound team
Sadiquecat

3,334 sounds

414 posts

1 week, 5 days ago
#5

Hi,
A typical processing problem for me are long sounds, 3h it will fail processing 40% of the time, though after a try or two it usually gets it. So I usually export long recordings into 3h parts. (Typically as .OGG)

I have done a few 3.5-4h to round up but they get complicated to upload.

I noticed it's doing a good job at re-attempting processing if it failed. But taking hours to process and failing them I presume isn't optimal and I wonder how much computing it takes up and if there's some website wide "processing sounds" limit ?

The weird thing is some of these sounds have a preview and wave-form already done if they stayed in pending description for a while. I wonder what else there is to process other than metadata (Geolocation, description, tags search catalog etc...)

Cheers!

CC0 Be a hero.
frederic.font

748 sounds

494 posts

1 week, 5 days ago
#6

Hi,

When sounds are uploaded, we try to generate the images and preview files (not all of them) before they are described. Then when sound is described, it gets processed again, but most of the work is duplicated and we don't reuse it. This is a good point, we could reuse the already made images/previews, but it is technically not straightforward (even though it seems it is).

It is a bit strange that it does not fail when generating images/previews before description, and it fails afterwards. Did you ever encountered the case in which, when describing a sound, you see no images?

frederic
the freesound team
newlocknew

786 sounds

86 posts

1 week, 5 days ago
#7

frederic.font wrote:
Hi,

I checked and I don't see problems with processing of sounds, at least not right now. If some sounds failed due to an unexpected error, they might be reprocessed shortly. Let me know if you still encounter problems with processing, maybe share links of specific sounds.

Also, the sounds section looks fine to me, with recent sounds. Could you be more specific about what information you're not seeing so I can further investigate?

About the performance issues: we're still struggling from time to time and we're investigating the causes. On July we were able to deploy some optimisations that made Freesound faster than ever...except when it is not! So now, when Freesound is in a stable state, it is really fast, hopefully you noticed that. But when Freesound gets into an unstable state (which unfortunately happens one or two times per day and lasts for 1 hour), then it gets very slow and sometimes unusable. We are investigating the causes of this slowdowns (remember we run on a complex shared infrastructure at the university), and hopefully we'll be able to find a solution soon.

Thanks!


I just uploaded my new sound to the website and again I don't see it in the SOUNDS section. I just don't see my new sound in this section. But at the same time, it is in the RECENTLY ADDED section. When downloading this sound, I got it on the third try. And its processing took longer than usual. By the way, the site permanently crashes for yesterday and today. It takes a very long time for various queries to be executed.

When you think that you already know how..., it means that you don't know anything yet!
Sadiquecat

3,334 sounds

414 posts

1 week, 5 days ago
#8

"Did you ever encountered the case in which, when describing a sound, you see no images?"
Yes, but when I have very just uploaded the sounds and describe them directly, if I wait a while preview is always available while describing.
Cheers!

CC0 Be a hero.
frederic.font

748 sounds

494 posts

1 week, 5 days ago
#9

Hi @newlocknew,

I see your latest sound appearing in the search page. Note that it will take up to 1 hour until a sound appears in the sounds section (the search page really), even if it appears already in latest additions.

You must have been using Freesound in the moments where slowdowns have been happening, but other than that, our stats show that the site is fast and responsive. As I said, we're having slowdowns about two times a day, sometimes even more, which is very unfortunate. Hopefully we can fix that soon.

frederic
the freesound team
klankbeeld

7,061 sounds

2,033 posts

1 week, 5 days ago
#10

Hi Frederic,
Thank you for all your efforts. I'm sure it will work out fine.
And yes, the system is normally a lot faster than before.

I see no problems at the moment.

Thanks.

To hear, you first have to listen
newlocknew

786 sounds

86 posts

1 week, 5 days ago
#11

frederic.font wrote:
Hi @newlocknew,

I see your latest sound appearing in the search page. Note that it will take up to 1 hour until a sound appears in the sounds section (the search page really), even if it appears already in latest additions.

You must have been using Freesound in the moments where slowdowns have been happening, but other than that, our stats show that the site is fast and responsive. As I said, we're having slowdowns about two times a day, sometimes even more, which is very unfortunate. Hopefully we can fix that soon.


Yes. In general, I'm not complaining. I'm just letting you know that there are some problems. Especially since you are all very helpful guys. And thank you for that. But about my sounds that I can't see. I don't see at least my last four sounds on this list. It's been going on for a few days now, since I first noticed it. I know that the sounds in this section appear late. But this is not the case. I should also add that it's not just my sounds that are missing there. I noticed that not all the users who recently posted the sound are present there. You can check for yourself. Guys, check out the SOUNDS section (not RECENTLY ADDED). Am I there? Or am I having some kind of problem?

When you think that you already know how..., it means that you don't know anything yet!
frederic.font

748 sounds

494 posts

1 week, 5 days ago
#12

Hi!

I think I found something very very interesting. Apparently, Freesound slowdowns only happen while processing sounds. And when processing super long sounds (like those uploaded by @Sadiquecat), then Freesound can be unstable for a while. Of course this is something we need to fix on our end, but while this is not fixed, it is good to know that uploading very long sounds will make Freesound be slower. Not to feel bad about it @Sadiquecat, I just found this correlation right now smile

We'll try to fix that as soon as possible, but we don't know how easy it will be so we can't make an estimate. Meanwhile, you can expect some problems when uploading long files. If possible, I'd recommend not uploading long sounds for some days until I'm back with more news.

Thanks!

frederic
the freesound team
frederic.font

748 sounds

494 posts

1 week, 5 days ago
#13

Hi @newlocknew,

Thanks for insisting, I've actually found that your latest sounds will not appear when you click in "sounds" page because sounds are grouped by pack. I suspect this is a bug since some changes we introduced in July, in which, when sounds are grouped by pack, the date of the oldest sound in the pack will be used for sorting instead of the newest. That must be it. We'll fix that. Thanks!

frederic
the freesound team
newlocknew

786 sounds

86 posts

1 week, 5 days ago
#14

frederic.font wrote:
Hi @newlocknew,

Thanks for insisting, I've actually found that your latest sounds will not appear when you click in "sounds" page because sounds are grouped by pack. I suspect this is a bug since some changes we introduced in July, in which, when sounds are grouped by pack, the date of the oldest sound in the pack will be used for sorting instead of the newest. That must be it. We'll fix that. Thanks!


I'm glad to help! Everything is for you! smile

When you think that you already know how..., it means that you don't know anything yet!
klankbeeld

7,061 sounds

2,033 posts

1 week, 4 days ago
#15

Hi friends,

The slowing down effect with long files is exact what was happening when I uploaded long files. Great that you did find out the problem @frederic.font.

Now I will patiently wait for the solution.

Thanks

frederic.font wrote:
Hi!

I think I found something very very interesting. Apparently, Freesound slowdowns only happen while processing sounds. And when processing super long sounds (like those uploaded by @Sadiquecat), then Freesound can be unstable for a while. Of course this is something we need to fix on our end, but while this is not fixed, it is good to know that uploading very long sounds will make Freesound be slower. Not to feel bad about it @Sadiquecat, I just found this correlation right now smile

We'll try to fix that as soon as possible, but we don't know how easy it will be so we can't make an estimate. Meanwhile, you can expect some problems when uploading long files. If possible, I'd recommend not uploading long sounds for some days until I'm back with more news.

Thanks!

To hear, you first have to listen
K
kevp888

1,510 sounds

191 posts

1 week, 4 days ago
#16

Hi friends !
I posted a sound about 3 hours ago, and up to now, it’s in processing queue.
Its length is 5:18. Is it too long already ?
Keep waiting ! wink

Wishing you all the best !

Kevin

frederic.font

748 sounds

494 posts

1 week, 4 days ago
#17

There are a couple of long sounds that will fill up the queue for a while, so you’ll have to be patient. We might think of a setup in which there is a special queue for long sounds.

frederic
the freesound team
Sadiquecat

3,334 sounds

414 posts

1 week, 4 days ago
#18

I'l calm down the >1h recordings until further notice then x')
I do a lot of those lately xD

Kevin, 5min 18 should be totally fine smile
I presume it's anything over 2h which would start to cause problems.

Do file formats play a role ? Is a 2h MP3, or OGG, or FLAC process with the same difficulty/ease ?
Cheers!

CC0 Be a hero.
K
kevp888

1,510 sounds

191 posts

1 week, 4 days ago
#19

Hi friends,
Indeed, finally my file has been processed and published, and I even have added one more today without any problem ! wink
Frederic, thank you very much for your continuous work to improve the website !
Wishing you all the best !

Kevin

newlocknew

786 sounds

86 posts

1 week, 4 days ago
#20

Hi! Yes. Query responsiveness is now back on track. Everything is great!

When you think that you already know how..., it means that you don't know anything yet!
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