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  • Unable to upload

Unable to upload

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Started September 12th, 2011 · 40 replies · Latest reply by klankbeeld 13 years, 5 months ago

Kyster

438 sounds

344 posts

13 years, 8 months ago
#1

I'm not able to upload any files. I just get an I/O error description to the right of the upload statusbar.

http://kyster.blog.com/
Kyster

438 sounds

344 posts

13 years, 8 months ago
#2

I've tried from three different browsers; firefox, chrome and epiphany with no luck.

I'm on linux, on a wifi connection, all browsers are up-to-date.

http://kyster.blog.com/
simple machines

43 sounds

64 posts

13 years, 8 months ago
#3

Hi. I had the same problem and it disappeared after I cleaned the cache in my browser, it could be that you have the flash object cached from before the change from beta.freesound.org to www.freesound.org. Could you confirm you still have the error after cleaning the browser cache?

gerard

K
killpineapple

3 sounds

1 post

13 years, 8 months ago
#4

i'm not sure if its a related issue or if i missed the memo about this, but I'm unable to search for files currently.

"The search server could not be reached, please try again later"

www.top5podcast.com The Top 5 Podcast Spectacular
ranger44

1 sound

8 posts

13 years, 8 months ago
#5

I am having all of these issues...and worse, I can not hear any sound prior to uploading it.

Kyster

438 sounds

344 posts

13 years, 8 months ago
#6

toiletrolltube wrote:
Any luck? I'm uploading a few files now (3), got the same error on one so far. How many files were you uploading simultaneously? I'm using Chrome (got sick of firefox) but I doubt that it's a browser problem. Perhaps too many files causes the problem. Personally would like to queue uploads and do one at a time.

Note: on windows 7, wired. But again, doubt OS or connection are the problem.

I tried again yesterday, but with same outcome. I only had one file for upload, so no stress on that behalf.

http://kyster.blog.com/
Kyster

438 sounds

344 posts

13 years, 8 months ago
#7

simple machines wrote:
Hi. I had the same problem and it disappeared after I cleaned the cache in my browser, it could be that you have the flash object cached from before the change from beta.freesound.org to www.freesound.org. Could you confirm you still have the error after cleaning the browser cache?

gerard

I'll give my cache a cleaning and give it a go, and get back with the results. But both chrome and epiphany was freshly installed, prior to uploading, so I doubt that there's any change, but I cross my fingers wink

http://kyster.blog.com/
klankbeeld

6,782 sounds

1,997 posts

13 years, 8 months ago
#8

Uploading is a problem, lot of errors. send mail to support. Hope it will be okey soon.

To hear, you first have to listen
Kyster

438 sounds

344 posts

13 years, 8 months ago
#9

simple machines wrote:
Hi. I had the same problem and it disappeared after I cleaned the cache in my browser, it could be that you have the flash object cached from before the change from beta.freesound.org to www.freesound.org. Could you confirm you still have the error after cleaning the browser cache?

gerard

Well, i did clean my cache, and everything else, but still no progress.

Is there any chance of an ftp option? Or would it be the same?

http://kyster.blog.com/
klankbeeld

6,782 sounds

1,997 posts

13 years, 8 months ago
#10

Kyster wrote:
simple machines wrote:
Hi. I had the same problem and it disappeared after I cleaned the cache in my browser, it could be that you have the flash object cached from before the change from beta.freesound.org to www.freesound.org. Could you confirm you still have the error after cleaning the browser cache?

gerard

Well, i did clean my cache, and everything else, but still no progress.

Is there any chance of an ftp option? Or would it be the same?

Don't think so.

I have email-contact with Gerard. he is swetting on the problem. hope I can send soon.

Have patients kyster

To hear, you first have to listen
simple machines

43 sounds

64 posts

13 years, 8 months ago
#11

OK so it seems the problem is happening with large files (thanks klankbeeld).
Our current limit is 1G. If you upload one or several files that combined make more than 1G, the upload should fail.

Ideally such large files should be compressed using a lossless format such as flac.

klankbeeld

6,782 sounds

1,997 posts

13 years, 8 months ago
#12

I will do from now. I think filmproducers will not be happy because the import my general-noise files directly into there films as backgrond. They have to uncompres it first. But thats there problem. I'll understand and will do it in the future.

Please Gerard, make it (flac for large files >200Mb??) a recommandation for freesound

Kyster you can flac with Audacity easely. But I think you will know already as a pro...

To hear, you first have to listen
Kyster

438 sounds

344 posts

13 years, 8 months ago
#13

klankbeeld wrote:
Kyster wrote:
simple machines wrote:
Hi. I had the same problem and it disappeared after I cleaned the cache in my browser, it could be that you have the flash object cached from before the change from beta.freesound.org to www.freesound.org. Could you confirm you still have the error after cleaning the browser cache?

gerard

Well, i did clean my cache, and everything else, but still no progress.

Is there any chance of an ftp option? Or would it be the same?

Don't think so.

I have email-contact with Gerard. he is swetting on the problem. hope I can send soon.

Have patients kyster

Ok, i'll just have to wait untill the problem is fixed. No sweat though wink

The file in question is 571 mb, so it's maybe considered large.

But what happens when a flac file exceeds 200 mb? I'll probably be the same then.

On a sidenote, flac isn't a problem at all, afterall i'm on opensource software all the way (well except for the wav codecs... and my nvidia drivers..... ok ok AND the adobe flash player..... wink)

http://kyster.blog.com/
simple machines

43 sounds

64 posts

13 years, 8 months ago
#14

Hi Kyster, just check that the file or combination of files do not exceed 1GB, we won't change this limit for now. If you have problems with single smaller files let us know!

gerard

ranger44

1 sound

8 posts

13 years, 8 months ago
#15

I can not upload. In fact, there is nothing to click on. What happened? Now I have to download each sound to hear it and then download it again to save it if I want it. Am I missing something? When I go to a page for a particular sound, I see only one large white empty rectangular banner, where I am assuming the sound should be. So is this the new normal at freesound.org? I hope not. I really love your site.

simple machines

43 sounds

64 posts

13 years, 8 months ago
#16

@ranger44: this has nothing to do with this discussion, I'd suggest to start another topic for this problem

james duckett

19 sounds

3 posts

13 years, 7 months ago
#17

Just to let you know, the issue apparently is still there- after having all but 1 file in a queue fail, I tried uploading files individually, and recieved the same "failed: i/o error" message after a few seconds of progress-bar. Everything well under 1 GB, cache was cleared; running Firefox 6.0.2 under Win 7, if that helps.

All other things aside, the newer upload procedure is a lot less intimidating than it used to be wink

"Conscious awareness is simply the consequence of the universe being old enough to have an identity crisis. Our purpose in life is to ask ourselves what the purpose of life is." -anon.
klankbeeld

6,782 sounds

1,997 posts

13 years, 7 months ago
#18

IO errors to with large files.

windows 7
firefox 6.02 nl
cash cleared

To hear, you first have to listen
simple machines

43 sounds

64 posts

13 years, 7 months ago
#19

While the configured value is 1GB, it seems it may be happening with smaller files, what sizes are failing for you? for all files you are uploading at the same time combined)

klankbeeld

6,782 sounds

1,997 posts

13 years, 7 months ago
#20

Hoi Gerard,

i was uploading sound all to gether:
calm public stadium 01.wav 5.3mb
calm public stadium 02.wav 7.0 mb
calm public stadium 03.wav 22.8 mb
calm public stadium 04.wav 12.5 mb
calm public stadium 05.wav 21.5 mb
calm public stadium 06.wav 41.9 mb

01, 02, 05, 06 failed IOerror after few
minutes while 03, 04 were uploding well.

gr

To hear, you first have to listen
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