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    6 posts

  • avatar
    141 sounds
    11 posts
    I keep getting nasty comments from users who don't seem to exist


    So I'm dealing with this situation where someone keeps leaving nasty comments on my sounds. Not constructive criticism (which would be fine), just useless meanness. Despite the fact that I get email notifications about it, when I try to figure who's leaving these comment the comments no longer exists when I go to check the sound they were posted on. And the user that left them no longer exists on this site.

    Has anyone else encountered this before? Are potentially hurtful/toxic comments screened or something, and that's why I get email notifications about them but don't see them on my actual sounds? Is there a way to stop this? I realize it's not the biggest deal in the world and it doesn't come close to outweighing the good I've received from being a part of this community. But I figure it might be helpful to ask, knowing how to fend off trolls is always good.

  • avatar
    15 sounds
    1 post


    Dear @SilverIllusionist, this has not happened to me and I am sorry it is happening to you. If it continues, I would seek help from the moderators. Question: are there account names associated with these comments? If so, jot them down along with the date of the bullying.

    D. P. Snyder
  • avatar
    0 sounds
    1 post


    Seems like the sight might be autoflagging and taking them down? Either that or this person is extremely wishy washy with their hating idk

  • avatar
    330 sounds
    3089 posts


    Yes, usually we delete these users quickly before they can continue abuse. The email will still exist, so it will point to a non-existent account.

    Hope this helps smile


    I am the thing that goes bump in the night...

    Freesound Housekeeper
  • avatar
    17 sounds
    566 posts


    Headphaze wrote:
    Yes, usually we delete these users quickly before they can continue abuse. The email will still exist, so it will point to a non-existent account.

    Hope this helps smile

    Small thing, but an update to the email-bot text might save temporary anxiety -

    Add the line -
    "If freesound reports that username_xxx-poster doesn't exist it will be because they deleted themselves, or we deleted them for recurrent abuse."

    Stay warm all,

    Wibby

    Heaven in the sky is to die for, Heaven on earth is to live for.
  • avatar
    141 sounds
    11 posts


    Thanks to everyone who replied! The abuse has stopped and I appreciated your feedback. Sorry it took so long to respond.

    6 posts