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  • avatar
    2259 sounds
    1983 posts
    "Email notification settings" not being updated :¬(


    Weeks ago I unchecked "New comment on one of my sounds" on my "Email notification settings".
    [ It's more convenient for me to read the comments while on the Freesound website, i.e. here ... https://freesound.org/people/Timbre/comments/]

    Reportedly "Your email notification preferences have been updated",
    but I still get emails to notify me that comments have been made :¬(
    https://freesound.org/home/email-settings/

  • avatar
    710 sounds
    163 posts


    Hmm, I just tested this and it is working for me.

    Do you get an email after every new comment that is posted, or is it occasional?

    Try turning it back on, then post a comment on one of your sounds. When you receive the email, turn it back off and try another comment to see if you get that email. If there's nothing after 5mins, turn it back on and post another comment and you should only have emails about the 1st and 3rd comments (you can delete these comments after you've made them).

    If you do still get an email about the 2nd comment, I'll drop a post to the admins to see if they can fix it.

  • avatar
    2259 sounds
    1983 posts


    InspectorJ wrote:
    Do you get an email after every new comment that is posted, or is it occasional?
    I get an email for each comment, even though I unchecked "New comment on one of my sounds" a few weeks ago.

    InspectorJ wrote:
    Try turning it back on, then post a comment on one of your sounds. When you receive the email, turn it back off and try another comment to see if you get that email...
    I'll try switching it on then off.

  • avatar
    2259 sounds
    1983 posts


    The problem has got worse : I still get the email notifying me that a comment has been added,
    but the comment does not appear on Freesound : not on the sound page, nor on the list of comments here ... https://freesound.org/people/Timbre/comments/

    e.g. "shadow_master" recently downloaded my Freesound #81126 ...
    https://freesound.org/people/shadow_master/downloaded_sounds/
    I got an email with their comment, delivered 3 hours ago,
    but their comment is not visible on Freesound ... https://freesound.org/people/Timbre/sounds/81126/

  • avatar
    2259 sounds
    1983 posts


    Comments now appear on Freesound :¬) ... https://freesound.org/people/Timbre/comments/.

    But the original problem persists :¬( : getting email notification of comments when I have
    "New comment on one of my sounds" unchecked on my "Email notification settings".

  • avatar
    563 sounds
    122 posts


    Hi,

    Thanks for reporting the issue. I found a bug which I just fixed. I posted two messages to one of your sounds. For the first (you'll have received an email), for the second you should not. I deleted the first comment so you should only see the last.

    The issue with the comment not appearing is not related with the email notification. I checked the database and there is no comment from shadow_master in any of your sounds, maybe he/she made a comment and then deleted it before you could check it online.

    frederic
    the freesound team
  • avatar
    2259 sounds
    1983 posts


    frederic.font wrote:
    ... I found a bug which I just fixed. I posted two messages to one of your sounds. For the first (you'll have received an email), for the second you should not ...

    Looks like you've cured the problem: no more email notification of comments. Thanks :¬)

    [ I do read the comments on my sounds ... https://freesound.org/people/Timbre/comments/,
    but I just needed to cut-down on unnecessary emails ].

    7 posts