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Started June 10th, 2012 · 37 replies · Latest reply by matucha 8 years, 6 months ago
Head-Phaze wrote:
@paulnorthyorksI think the queue is actually the wait to be processed. You should try waiting more than a day, sometimes it can take several.
@Head-Phaze thank you for that. I am still puzzled as to why other sounds I have uploaded go straight away (or maybe after a few seconds) into the Moderator's queue with a "pending" status, whereas my latest uploaded sound has now spent two days with a status of "Processing state: Queued", so presumably the moderators can't see it yet.
On the cases you mentioned where it took several days, do you know whether it was a site admin who intervened to get it processed?
@dingo1 I think the delayed email thing is a separate issue, I read about that somewhere on this site.
paulnorthyorks wrote:
@dingo1 I think the delayed email thing is a separate issue, I read about that somewhere on this site.
Hello everyone,
as some of you have pointed out, sound processing happens before moderation thus moderators can not help in this issue. Also, this problem is not related with mail problems (which we have not still totally solved), but it seems that things usually decide to fail all at once!
We're currently having some problems in the processing step and sound are getting stuck in the queue. We're working on solving that issue, but the problem is that it does not entirely depend on us.
Thank you very much for all your patience and understanding,
I do seem to have the issue as well
"Packs in this list won't be visible because none of their sounds has been moderated yet.
OFX Full Catalog Q12012 www.oldfreshfx.com, created on Aug. 17, 2012, 2:51 a.m."
edit: All good now thanks to Erdie!
3 years old issue resurfaced. My two sounds are in "Processing state: Pending" for more than 24hours. This was always almost instant (or very fast) step. Could someone please look in to it? Muchas gracias!
This will be monday😉👍. System manager is having a nice weekend I hope.
matucha wrote:
3 years old issue resurfaced. My two sounds are in "Processing state: Pending" for more than 24hours. This was always almost instant (or very fast) step. Could someone please look in to it? Muchas gracias!
Hey
It should have been fast to process, so something is definitely wrong. Hopefully there's not a pigeon flying around inside the server.
What format were the sound(s) you attempted to upload? Out of curiosity.
I will raise the issue for you so Frederic can help ascertain the problem. He might not get a notification for this thread; I didn't.
These were 2 mono 24bit/96khz WAVs.
clock_ddr_elmech_ruhla_quartz_01.WAV uploaded on Oct. 17, 2015, 6:46 p.m. Processing state: Pending x
clock_ddr_elmech_ruhla_quartz_01nr.WAV uploaded on Oct. 17, 2015, 6:46 p.m. Processing state: Pending x
Nothing really important , I just wanted to let someone know the processing state got stuck.
thanks
matucha wrote:
Nothing really important
I consider any barrier to use of the service a major problem
Try qudobup's suggestion. This bug was apparently eradicated very recently, but may still be lingering, so give it a try. Then at least we can strike it off the list of causes if it's not the case.
Well I have uploaded several files with upercase filename extension very recently and it went just fine. I'll try to reupload the files later (if it doesn't get solved by then).
I'm guessing something is broke or backed up, on main Sounds page I see a "no sounds in database" message under latest sounds, and nothing more recent than the 16th when clicking the link for more - http://i.imgur.com/82Xb8UE.png
Hi,
there has been a problem in processing since ~friday.
I'm reprocessing all pending sounds now (will take some minutes).
Uppercase extensions should no longer be a problem.
frederic