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    16 posts

  • avatar
    1823 sounds
    1088 posts
    Bug download counter


    Hi freesound technitions,

    This looks strange.

    http://freesound.org/people/Dragunnitum/sounds/402686/downloaders/
    http://freesound.org/people/InspectorJ/sounds/403180/downloaders/

    http://freesound.org/people/klankbeeld/sounds/403144/downloaders/

    You can see that one downloader is on the list many times. That is not as it was.

    Hope you understand.

    Ragards

    To hear, you first have to listen
  • avatar
    507 sounds
    104 posts


    Huh, perhaps yesterday's maintenance introduced a new bug? I went ahead and tried downloading a sound and it only did it once for me.

    Is it perhaps affecting new users that were created since the maintenance?

  • avatar
    22 sounds
    5 posts


    I downloaded one time and it was seven marked at the list. And I a cople done the same from my sonds

    Equipments I´m using Recorder Zoom H4n pro Microphone Sennheiser shotgun MKE 600 Rycote Classic-softie windscreen pistol grip Rode PG2 Wavelab
  • avatar
    22 sounds
    5 posts


    it`s maybe caused by the latest update of ios (ios 11.0.1),
    it`s in that time when i updated the problem started.
    Tried by my PC and there is no problem for the counter

    best regards
    Samuel Strågefors

    Equipments I´m using Recorder Zoom H4n pro Microphone Sennheiser shotgun MKE 600 Rycote Classic-softie windscreen pistol grip Rode PG2 Wavelab
  • avatar
    507 sounds
    104 posts


    straget wrote:
    it`s maybe caused by the latest update of ios (ios 11.0.1),
    it`s in that time when i updated the problem started.
    Tried by my PC and there is no problem for the counter

    best regards
    Samuel Strågefors

    That might be it - I downloaded from a PC and it only did it once. Are there any other ios users out there that can also test this out to confirm that is the cause?

  • avatar
    22 sounds
    5 posts


    It’s beeing worse,take a look at
    https://freesound.org/people/straget/sounds/402809/downloaders/

    Equipments I´m using Recorder Zoom H4n pro Microphone Sennheiser shotgun MKE 600 Rycote Classic-softie windscreen pistol grip Rode PG2 Wavelab
  • avatar
    49 sounds
    93 posts


    Hi,

    This is not a bug but an intentional change we added last week. Before we only recorded the first time a sound was downloaded by a particular user, now we record every download. We did not expect these cases in which a single user downloads so many times a specific sound. This change is revealing some unwanted behaviour that we will investigate. If the problem happens often one option is to record all downloads but group those of the same user/sound. Nevertheless this change might not be trivial. We'll let you know which actions we take.

    Cheers and thanks for reporting!

    frederic
    the freesound team
  • avatar
    13 sounds
    419 posts


    Are failed/partial downloads counted? Can they even be detected at the server? I know that when I had a bad service from a previous ISP that large downloads often failed because of dropout/timeout problems. Don't remember trouble with freesound although I never downloaded very much - but Windows update used to be a nightmare!

    Wibby

    Heaven in the sky is to die for, Heaven on earth is to live for.
  • avatar
    13 sounds
    419 posts


    Afterthought.
    I know nothing about mobile phones and ios versions, but might they handle file downloads differently - in a way that triggers multiple fetches for interrupted/corrupted data transfers?

    Wibby

    Heaven in the sky is to die for, Heaven on earth is to live for.
  • avatar
    49 sounds
    93 posts


    Hi,

    It is most probably related to how different os/browsers/download managers handle file downloads.
    We decided to revert these changes for now and will implement a fix before enabling them again.

    Cheers,

    frederic
    the freesound team
  • avatar
    13 sounds
    419 posts


    I have just downloaded 2 of my sounds on Win Vista / firefox 52.4 a few times while forcing firefox to crash (with Windows Task Manager) and note that downloads that did not complete still total up on my downloads pages. (check my evil_laugh sounds).

    Since smart phones are prone to weak signal drop-out that may be why this phenomenon is more common with them.

    Can freesound code be changed so a download isn't counted until it is successfully completed rather than when it is initiated?

    Wibby.

    Heaven in the sky is to die for, Heaven on earth is to live for.
  • avatar
    49 sounds
    93 posts


    We can implement fixes for this, and we will, but for now we'll just disable it smile
    Thanks for the suggestions!

    frederic
    the freesound team
  • avatar
    22 sounds
    5 posts


    I have been a user sins 3grin of september an the first time I know that same user had several downloads from the same file it was in 29:nf of september.

    http://freesound.org/people/straget/sounds/402809/downloaders/?page=3#user

    First I wondered then I tested and realised that same happens when I click one time for download one sound by my Iphone I been blamed for 5 download from same file.
    But when I doing it from my PC one click=one download.

    http://freesound.org/people/straget/downloaded_sounds/

    Equipments I´m using Recorder Zoom H4n pro Microphone Sennheiser shotgun MKE 600 Rycote Classic-softie windscreen pistol grip Rode PG2 Wavelab
  • avatar
    13 sounds
    419 posts


    Hi straget,

    The cause of the problem is at the servers of the phone company, not with the phone user. Perhaps they don't have a big enough buffer or long enough timeout window for reliable file transfers so if they sense a dropout or time-out sending the data to the phone they don't resume the transfer but start again. They don't inform the customer of what is going on inside their network so apart from it taking a bit longer than usual (perhaps) the customer would never know. I notice that some of the examples of multiple downloads logged seem to span other downloads and I think I even saw one which spanned more than one day.

    But Frederic is on the case now, so I'm sure it will be fixed soon.

    Wibby

    (edited - for spelling mistakes)

    Heaven in the sky is to die for, Heaven on earth is to live for.
  • avatar
    22 sounds
    5 posts


    Thanks Wibby for the explanation I pressurate mush.
    God to hear that Fredric may fix it.

    By the way i like this site, its great.

    Best regards
    Samuel Strågefors

    Equipments I´m using Recorder Zoom H4n pro Microphone Sennheiser shotgun MKE 600 Rycote Classic-softie windscreen pistol grip Rode PG2 Wavelab
  • avatar
    13 sounds
    419 posts


    My pleasure Samuel

    Just my thoughts, I'm not an expert on internet and phone thingys so it might be something else entirely...

    I think freesound is great too.

    Wibby

    Heaven in the sky is to die for, Heaven on earth is to live for.

    16 posts